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Last updated: July 1, 2024
Down to Earth Wellness Center (“we,” “us,” “our”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide through our website, dtewellnesscenter.com, and during your interactions with our wellness center.
We may collect personal information from you when you:
• Register as a patient or create an account
• Schedule an appointment or use our services
• Purchase products from our online store
• Subscribe to our newsletter or other communications
• Participate in surveys or provide feedback
• Name
• Contact information (e.g., email address, phone number, mailing address)
• Date of birth
• Medical history and health information
• Payment information (e.g., credit card details)
• Any other information you choose to provide
We may also collect non-personal information, such as:
• Browser type and version
• IP address
• Pages visited on our website
• Time and date of visits
• Referring website addresses
We use the information we collect for the following purposes:
• To provide and manage our services, including appointment scheduling and medical consultations
• To process transactions and fulfill orders for products
• To communicate with you about your health, appointments, and our services
• To send you promotional materials and newsletters (with your consent)
• To improve our website, services, and customer experience
• To comply with legal and regulatory requirements
We may share your personal information in the following circumstances:
• With healthcare providers and staff within our wellness center to provide you with appropriate care
• With third-party service providers who assist us with billing, payment processing, and other operational functions
• When required by law or in response to legal proceedings
• To protect the rights, property, or safety of our patients, staff, or others
• With your consent or at your direction
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Despite these measures, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
You have the right to:
• Access and review your personal information
• Request corrections to your personal information
• Request the deletion of your personal information (subject to legal and contractual obligations)
• Opt-out of receiving promotional communications from us
To exercise these rights, please contact us using the information provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Down to Earth Wellness Center
Attention: Legal Department
1664 West Smith Valley Road
Greenwood, IN 46142
Phone: 317-978-0280
Email: admin@dtewellnesscenter.com
Last updated: July 24, 2024
AI Chatbot Disclosure- Beta Version
Please note that our chatbot is currently in training and operating in a beta version. While we strive to provide accurate and helpful information, it is possible that incorrect data may be provided.
We are continuously working to refine and improve the chatbot to enhance your experience. If you encounter any issues or receive information that seems incorrect, please let us know so we can address it promptly.
For precise and detailed information, we encourage you to contact our team directly.
Down to Earth Wellness Center (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how our AI information bot (“the Bot”) collects, uses, and discloses information about you when you interact with the Bot.
• When you interact with the Bot, we may collect personal information that you provide, such as your name, email address, phone number, and any other information you choose to share.
1.2 Usage Data:
• We automatically collect information about your interactions with the Bot, such as the date and time of your interactions, the messages exchanged, and the features you use.
2.1 Providing Services:
We use the information collected to provide you with information about our services, answer your questions, and assist you with any inquiries related to Down to Earth Wellness Center.
2.2 Improvement and Development:
We may use the information to improve the functionality of the Bot, develop new features, and enhance the overall user experience.
2.3 Communication:
We may use your contact information to communicate with you about updates, promotions, and other information related to Down to Earth Wellness Center, provided you have opted in to receive such communications.
3.1 Service Providers:
We may share your information with third-party service providers who assist us in operating the Bot and providing services to you. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
3.2 Legal Requirements:
We may disclose your information if required to do so by law or in response to a valid request from a governmental or regulatory authority.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to the processing of your information, and to withdraw your consent at any time. To exercise these rights, please contact us using the contact details provided below.
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy. Your continued interaction with the Bot following the posting of changes constitutes your acceptance of such changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Down to Earth Wellness Center
Attention: Legal Department
1664 West Smith Valley Road
Greenwood, IN 46142
Phone: 317-978-0280
Email: admin@dtewellnesscenter.com
This privacy policy should be tailored to the specific functionalities and data handling practices of your AI bot, and you may want to consult with a legal professional to ensure compliance with applicable laws and regulations.
